Provide grounded, well-structured, and role-aligned answers using techniques like chain-of-thought, persona tuning, and interactive Q&A.
The generation half of the pipeline treated as a solution in its own right: composing an answer from retrieved material, annotating it with citations, synthesising across multiple sources, and pitching it at the right audience.
Where the raw retrieved material is not consumable directly — long passages, multiple sources needing reconciliation, or an audience needing a different register from the source.
Where the source passage already answers the question. Generating a paraphrase adds a failure mode and no value.
Citations must be span-level rather than document-level. 'This came from that 90-page document' is not attribution a reader can verify.
Synthesis that smooths over genuine contradiction between sources, producing a coherent answer that conceals the fact that two documents disagree.
A movement explanation drafted from period balances, matched transactions and a rate table, with each figure hyperlinked to the record it came from so the reviewer checks rather than trusts.