Home Employee Knowledge & Action Capabilities Search Analytics & Coverage Gap Tracking Capabilities
Search Analytics & Coverage Gap Tracking Tracking which queries succeed, which fail, and which topics have no good answer anywhere in the index — turning search behaviour itself into a signal for where content is missing, not just a UX metric.
Query success / failure tracking Zero-result & low-confidence query logging Topic coverage gap reporting Search usage dashboards Facts
Layer Visibility
Maturity Classic ML
Pilot priority P2
Attributes {"source":"Named explicitly in G2's own Enterprise Search inclusion criteria as a required capability, not an optional add-on"}
Notes Classic ML: pattern detection over query logs, not a generative task. Functional pattern Track: records what happened — which queries succeeded or failed — without itself altering retrieval.
Functional pattern Track
Dataset version 2026.09.0. Pages, scope and counts are computed from the schema, not listed anywhere. A personal reference and portfolio project — not a vendor comparison site.