Scenarios

What Frank knew, six months after Frank retired

A Calder senior engineer's undocumented process judgement is captured ahead of retirement and later queried by a junior engineer — including a question the capture never covered.

Starting event

Calder's senior design engineer, six months from a planned retirement, is scheduled for structured knowledge-capture interviews.

Spans

Six months before retirement through eight months after

Scenario steps6
  • Calder Process Systems Inc.
  • Calder Process Systems Inc.
  • Calder Process Systems Inc. · Succession & Knowledge-Loss Risk Tracking
  • Calder Process Systems Inc. · Structured Expert Interview & Elicitation
  • Calder Process Systems Inc. · Virtual Expert Synthesis
  • Calder Process Systems Inc. · Virtual Expert Synthesis