Coordinating a patient's care across departments and, since the merger, across a hospital system that isn't yet on Praxis's own EHR.
Asks for a patient's cross-visit summary in plain language, at the point of care, with zero tolerance for anything that adds a click or a delay. Trusts that whatever the tool shows her is accurate, current, and never leaves the hospital's own network.
Any friction that slows down a task already happening under time pressure; the (unstated, background) fear that a system she doesn't control could somehow expose a patient's data outside the hospital.
Whether she gets a complete, correct answer fast enough to act on it during the encounter, without ever having to think about where the data came from.