Personas

Group Financial Controller

The group close running to schedule across four entities, and the consolidated numbers being right before they reach the CFO.

Day in the life

During close, works from the status view rather than from individual records — which entities are behind, what is on the critical path, whether the intercompany breaks will clear before eliminations must run. Escalates by phone when a break has sat for two days. Outside close, reviews risk classifications, approves changes to approval matrices and match rules, and reads the aged item report looking for anything drifting.

Frustrations

A three-thousand-dollar intercompany break holding up an eight-hundred-million-dollar group's results. Learning about a blocked task at the daily call rather than when it blocked. Automation percentages that look excellent while preparation hours have not moved.

Success measure

Publication on day five, no post-close adjustments of consequence, and clean external audit findings.