Twelve accountants in Bengaluru, their workload distribution across the close, and first-level approval of low-value entries.
Starts close week by looking at how much manual preparation is coming and whether the team can absorb it. Reassigns work when someone is drowning and someone else is idle. Approves batches of system-generated fee entries after agreeing the batch total to the settlement summary. Escalates anything that will not clear in time.
Not knowing until close day two how much manual work the period will actually require. Approving batches she cannot meaningfully inspect line by line. Losing a day to a source file that failed silently overnight.
The team hitting close deadlines without weekend work, and nothing escalating that could have been foreseen.