KPIs

Direction
Evidence status

14 pages

Share of resolved incidents or tickets that produce a confirmed Runbook Entry.
Time from a contradiction being flagged to it being resolved or dismissed by an accountable owner.
Share of closed engagements or projects that produce at least one piece of sanitised content promoted to the firm-wide playbook.
Share of genuine, live cross-source contradictions that are actually flagged before an answer is generated from disagreeing sources.
Share of new incidents correctly matched to an existing Runbook Entry rather than re-diagnosed from scratch.
Rate of attempted cross-partition access, whether blocked, flagged, or genuinely exceptioned via a reviewed waiver.
Estimated share of indexed content duplicated across more than one simultaneously-deployed search platform.
Time between a permission change in a source system and that change being reflected in the platform's enforcement.
Share of completion attempts that fail the vision-based comprehension check on first submission.
Time from a procedure change being submitted for approval to the qualified authority signing off.
Share of flagged high-risk roles or individuals with an active capture effort or a completed Virtual Expert.
Share of actively retrievable content currently in Verified status, as opposed to Unverified or Flagged.
Share of queries against a Virtual Expert that the coverage-disclosure mechanism answers, as opposed to declining as out of scope.
Share of queries returning no useful result at all.