KPIs

Cross-system entity match accuracy

Share of automated cross-system entity matches confirmed correct in a sampled audit.

Formula

Confirmed-correct matches ÷ sampled matches audited × 100

Directional only — no established benchmark exists for cross-system record linkage at this domain's fragmentation level

KPI cautions1

Inflated by auditing match accuracy only on high-confidence, deterministic matches while excluding the harder probabilistic and LLM-assisted near-misses from the sample.

Capability KPIs1

Persona KPIs1

KPI lifecycle stages1

KPI read with1