KPIs

Grounding-enabled task completion rate

Share of the domain's target recurring tasks (QBR-style summaries, headcount justifications, escalation responses) completed using the grounding platform rather than falling back to manual data-gathering.

Formula

Tasks completed via platform ÷ total instances of that task type × 100

Illustrative target

Directional only — no established benchmark

KPI cautions1
  • Inflated by counting a task as 'completed via platform' even when the user abandoned most of the assembled context and manually rewrote the answer anyway.